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DSFeed Content Management and Monitoring Service
Define which publishing and monitoring tasks should be managed on behalf of your team.
Choose help with content, screen updates and monitoring. Agree who does each task.
Digital Signage Content and Monitoring Services
Define the content and monitoring tasks your business needs help to manage.
Installation with the right local team
Our own team handles installation in Central London and the surrounding five-mile area. In other UK regions, installation is delivered through local partners. Remote installation support is also available. The installation arrangement is confirmed against your project address.
CMS training and documentation included
CMS user training and documentation are included in the quotation. Your team receives the information needed to use the content management system. Software updates and ongoing technical support are priced separately.
Content managed by your team or ours
Your team can handle menu and screen-content preparation and updates. Unisoft can also provide assistance as an additional paid service. Keep the content-service scope separate from hardware supply and the software licence in your quotation.
At least two years of hardware warranty
Hardware is supplied with a minimum two-year warranty, with the applicable period depending on the product group. For a fault, contact our local UK team. We provide remote assistance and, where necessary, on-site support. Replacement by shipment is arranged according to the assessment report.
Explore Related Solutions: DSFeed Content Management and Monitoring Service · Digital Signage Software · Contact
Frequently Asked Questions
Can Unisoft manage our menu and screen content for us?
Yes. Assistance with preparation and ongoing updates is available as an additional paid service. Your team can also manage the content itself.
Does a software licence include a managed service?
Explore DSFeed for the relevant managed-service discussion. Support hours, response commitments, included revisions and device coverage should be stated in the project agreement. A software licence should not be treated as an unlimited managed-service contract.
Can you help with installation remotely?
Yes. Remote installation support is available alongside the on-site installation arrangements for your project.
Is CMS training included?
Yes. CMS user training and documentation are included in the quotation.
Is hardware warranty the same as an ongoing software support service?
No. Hardware warranty is at least two years, depending on the product group, with the local UK team handling faults. Ongoing software updates and technical support are separately priced services.
Are software updates and technical support included in the licence?
Software updates and technical support are priced separately from the licence payment. Include these additional services in your quotation comparison.
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