Swissôtel
Digital Transformation
2025
Turkey Wide
The Swissôtel project focuses on digital guest information in restaurants, bars, lounges and shared hotel areas. Floor-standing digital kiosks and tabletop POP displays provide places to present menus, service hours and event information within the existing interior.
The floor-standing displays support menu browsing at restaurant and lounge entrances. Compact tabletop screens bring seasonal menus and service announcements to bar and reception counters. The formats serve different viewing positions while keeping information close to where guests need it.
The project brings menu and information updates into a digital publishing workflow. Display placement, content readability and the hotel’s visual identity are considered together. The following sections describe the communication needs and display applications documented for this hotel project.
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The fact that menus, working hours, and service announcements used in restaurants, bars, lounges, and event areas within Swissôtel were largely presented through printed materials made it difficult to update content quickly. Whenever menu options, special events, seasonal campaigns, and service hours changed, preparing the materials anew required time and operational resources.
Variations in the design and presentation of communication materials used across different hotels and service points made it difficult to reflect the brand's premium visual identity at the same standard in all areas.
Especially at bar and restaurant entrances, the need for staff support or physical menus for guests to access menu options could slow down the information process.
An integrated digital communication infrastructure that adapts to the hotel architecture, can be used in different areas, and allows content to be easily updated was needed so that guests could access the information they need quickly, clearly, and aesthetically.
Content used in different service areas needed to be presented under a single and consistent communication structure.
Guests needing staff support for menus, working hours, and service information could slow down the experience.
Changes in menu, event, and service information required physical materials to be prepared all over again.
Digital solutions needed to be in an elegant and compact structure that would harmonize with the hotel's exclusive interior design.
Floor-standing digital kiosks and tabletop POP displays were placed in Swissôtel's restaurants, bars, lounges, and common areas. Selected by taking into account the hotel's architectural structure and usage scenarios, the displays ensured that the content needed at different points was presented in the right format and with high image quality.
Floor-standing kiosks were transformed into digital information points at restaurant and lounge entrances where content such as food menus, beverage menus, wine lists, breakfast, and lunch options can be easily viewed by guests.
Thanks to their slim bodies and simple designs, the displays were integrated into the premium hotel atmosphere without disrupting the existing interior decoration.
Tabletop POP displays used at bar and service counters were positioned to present special menus, seasonal events, gastronomy content, and campaign announcements directly in the guests' line of sight. The compact display structure created a powerful digital communication surface in limited spaces.
Thanks to this structure, content was broadcasted up-to-date and consistently across different service points. While the need for printed materials was reduced, a modern and digital guest experience supporting Swissôtel's corporate identity was created.
Food, beverage, wine, and special event menus were presented aesthetically and clearly through displays.
Menu, working hour, and event content were enabled to be renewed without preparing physical materials.
A common digital communication structure supporting Swissôtel's visual identity was established across different hotel and service points.
Slim-body kiosks and compact desktop displays were integrated into the hotel's premium interior design.
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